Services

Prolink vision’s Inbound Call Center Services primarily focuses on maximizing business and profits for our customers. Our Inbound Contact Center Services are based on superior product and industry knowledge garnered over the years of experience that we possess in the offshore call center services industry. Our experience in inbound call handling enables us to meet the requirements of our call center customers.
We have extensive experience in providing inbound call center outsourcing services to global customers in varied industries, such as travel, real estate, airlines and banking. Outsource inbound call center solutions to Flatworld and benefit from strategic contact center services that help you attain your business objectives and stay ahead of competition.

Prolink Vision’s Inbound Call Center Services

  • Phone answering services
  • 800 answering services
  • Order taking services
  • Product information services
  • Up-selling and cross-selling services
  • Claims processing services
  • Billing queries services
  • Sales closure services
  • Subscription services
  • Order entry services
  • Answering services
  • Scheduling sales demos services
  • Event scheduling services
  • Directory inquiry services
  • Payment collection services
  • Charge back handling services
  • Real time inventory status services
  • Ticketing sales subscription services
  • Rebate processing services
  • Insurance claims processing services
  • Product recall management services
  • Job dispatch services
  • Warranty registration services
  • Registration of event and trade show participants and prospects services